What would you like to talk about?
1. Having to split time between coworking community and nonprofit task. It’s like pin the tail on the donkey. The second I get into a groove and start to feel productive, the 17 distractions come. I’m either in a high level creative space or fixing the dishwasher, which doesn’t allow for much time for execution of plans or ideas.

What context or story should we know about this before we get started?
My want is to have an engaged community that is doing badass stuff, and I know that’s possible! I’m not sure how to give my focus and time to the initial push in order to have the community to take ownership and free me up for other things.

What have you(or your team) tried so far? What has worked, what hasn’t?
I’ve started spending Mondays tucked away in our private space. It’s helpful, but then the rest of the staff is distracting. I’ve considered working from home (ironic) to try and have quite productive time. There have been conversations with members about them taking ownership of stuff, but it never sticks. I like the idea of using Slack in order to have a record of ideas!

How are you feeling about this now?

A little frustrated. I know that we have a really great community and I’m proud of that… it’s just that I see the potential of what could be and want to help get us there!!!

What would you like to talk about?
I have been working on automating our processes as much as possible – especially making sure new members are added to all communications, are set up for invoices, are paying on time and actually seeing important communications. Also looking to grow and gain more members quickly – would be nice to make a few dollars 🙂 Getting members to actually clean up after themselves in the kitchen and bathrooms would be nice as well.

What context or story should we know about this before we get started?
I have 2 other partners who handle the more creative aspect and communications, and the brunt of my work is making sure everything is running smoothly, books are in order, and messages are getting out on time. I like to put processes together, but am doing a lot more managing than I’d like to. I also do a lot of the vision planning and forward-looking and my partners then help make it happen. I also haven’t found a good solution to making sure that members see their invoices (and pay them on time), see any communications we send out, and take care of the space (like put dishes in the dishwasher or put their trash in the garbage can, not next to it).

What have you(or your team) tried so far? What has worked, what hasn’t?
Currently we use Nexudus, which is supposed to sync with Xero, but haven’t been able to get that aspect working yet. Part of the plan is to get members to have to sign on to use the internet, and my hope is that they are ‘forced’ to see what is going on with the space, somehow, just by managing their portal account. In the meantime we send out little notices over our members’page on Facebook, we put little notes/stickers on places that need attention (like the trash can), and have members sign a code of conduct (called “Don’t Be That Guy”). These have all worked at various, random times, but lose their ‘oomph’ pretty quickly and become easy to ignore.

How are you feeling about this now?
A lot of it depends on the day and my own stress level for processes. At times I resign to having to do more managing, and then other times I get motivated to work the systems out. If there’s a pressing issue with a member I just call them or interrupt them even if they have their earphones on. The kitchen (trash particularly) still drives me nuts. Guess I need something to keep me on my toes!

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